365-Day Return Policy

Worry-free shopping — you have a full year to change your mind.

At Fashion7, we stand behind every product we sell. You have 365 days from the date of delivery to return most items for a full refund or exchange. No hassle, no hidden fees.

1. Return Eligibility

To be eligible for a return, your item must meet the following conditions:

  • The item must be unworn, unwashed, and in its original condition.
  • All original tags must still be attached.
  • The item must be returned in its original packaging (where applicable).
  • Custom or personalized items are not eligible for return unless defective.
  • Items marked as "Final Sale" or "Clearance" are not eligible for return.

2. How to Initiate a Return

  1. العنوان to your Fashion7 account and go to "My Orders."
  2. Select the order containing the item you wish to return.
  3. Click "Return Item" and choose your reason for returning.
  4. Print the prepaid return label provided in your return confirmation email.
  5. Package the item securely, attach the return label, and drop it off at the designated carrier.

Alternatively, you can contact our Customer Service team for assistance.

3. Refunds

  • Refunds are processed to the original payment method within 5-10 business days after we receive and inspect the returned item.
  • Original shipping charges are non-refundable unless the return is due to our error.
  • Return shipping is free for all eligible returns within the United States.
  • For international returns, the customer is responsible for return shipping costs.

4. Exchanges

Need a different size or color? We offer free exchanges on all eligible items:

  • Follow the same return initiation process above.
  • Select "Exchange" instead of "Refund" and choose your new size/color.
  • Your exchange item will ship once the return is received and inspected.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 14 days of delivery with your order number and photos showing the damage. We will arrange a free replacement or full refund.

6. Non-Returnable Items

  • Custom or personalized products (e.g., custom name/number jerseys).
  • Items marked as "Final Sale" or "Clearance."
  • Gift cards.
  • Items that have been worn, washed, or altered after delivery.

7. Questions?

Our Customer Service team is here to help: [email protected]