{"id":1060100,"date":"2026-07-27T08:31:59","date_gmt":"2026-07-27T00:31:59","guid":{"rendered":"https:\/\/fashion7.net\/returns-policy\/"},"modified":"2026-07-27T08:31:59","modified_gmt":"2026-07-27T00:31:59","slug":"returns-policy","status":"publish","type":"page","link":"https:\/\/fashion7.net\/fr\/returns-policy\/","title":{"rendered":"Politique de retour de 365 jours"},"content":{"rendered":"<div class=\"policy-highlight-box\">\n<p><strong>At Fashion7, we stand behind every product we sell.<\/strong> You have <strong>365 days<\/strong> from the date of delivery to return most items for a full refund or exchange. No hassle, no hidden fees.<\/p>\n<\/div>\n<h2>1. Return Eligibility<\/h2>\n<p>To be eligible for a return, your item must meet the following conditions:<\/p>\n<ul>\n<li>The item must be <strong>unworn, unwashed, and in its original condition<\/strong>.<\/li>\n<li>All original tags must still be attached.<\/li>\n<li>The item must be returned in its original packaging (where applicable).<\/li>\n<li>Custom or personalized items are <strong>not eligible<\/strong> for return unless defective.<\/li>\n<li>Items marked as \"Final Sale\" or \"Clearance\" are <strong>not eligible<\/strong> for return.<\/li>\n<\/ul>\n<h2>2. How to Initiate a Return<\/h2>\n<ol>\n<li><strong>Se connecter<\/strong> to your Fashion7 account and go to \"My Orders.\"<\/li>\n<li><strong>Select the order<\/strong> containing the item you wish to return.<\/li>\n<li><strong>Click \"Return Item\"<\/strong> and choose your reason for returning.<\/li>\n<li><strong>Print the prepaid return label<\/strong> provided in your return confirmation email.<\/li>\n<li><strong>Package the item securely<\/strong>, attach the return label, and drop it off at the designated carrier.<\/li>\n<\/ol>\n<p>Alternatively, you can <a href=\"\/fr\/contact-us\/\">contact our Customer Service team<\/a> for assistance.<\/p>\n<h2>3. Refunds<\/h2>\n<ul>\n<li>Refunds are processed to the <strong>original payment method<\/strong> within <strong>5-10 business days<\/strong> after we receive and inspect the returned item.<\/li>\n<li>Original shipping charges are <strong>non-refundable<\/strong> unless the return is due to our error.<\/li>\n<li>Return shipping is <strong>free<\/strong> for all eligible returns within the United States.<\/li>\n<li>For international returns, the customer is responsible for return shipping costs.<\/li>\n<\/ul>\n<h2>4. Exchanges<\/h2>\n<p>Need a different size or color? We offer free exchanges on all eligible items:<\/p>\n<ul>\n<li>Follow the same return initiation process above.<\/li>\n<li>Select \"Exchange\" instead of \"Refund\" and choose your new size\/color.<\/li>\n<li>Your exchange item will ship once the return is received and inspected.<\/li>\n<\/ul>\n<h2>5. Damaged or Defective Items<\/h2>\n<p>If you receive a damaged or defective item, please <a href=\"\/fr\/contact-us\/\">contactez-nous<\/a> within <strong>14 days<\/strong> of delivery with your order number and photos showing the damage. We will arrange a free replacement or full refund.<\/p>\n<h2>6. Non-Returnable Items<\/h2>\n<ul>\n<li>Custom or personalized products (e.g., custom name\/number jerseys).<\/li>\n<li>Items marked as \"Final Sale\" or \"Clearance.\"<\/li>\n<li>Gift cards.<\/li>\n<li>Items that have been worn, washed, or altered after delivery.<\/li>\n<\/ul>\n<h2>7. Questions?<\/h2>\n<p>Our Customer Service team is here to help: <a href=\"mailto:fashion7.net@gmail.com\">fashion7.net@gmail.com<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Worry-free shopping \u2014 you have a full year to change your mind.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-policy.php","meta":{"footnotes":""},"class_list":["post-1060100","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fashion7.net\/fr\/wp-json\/wp\/v2\/pages\/1060100","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fashion7.net\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fashion7.net\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fashion7.net\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fashion7.net\/fr\/wp-json\/wp\/v2\/comments?post=1060100"}],"version-history":[{"count":0,"href":"https:\/\/fashion7.net\/fr\/wp-json\/wp\/v2\/pages\/1060100\/revisions"}],"wp:attachment":[{"href":"https:\/\/fashion7.net\/fr\/wp-json\/wp\/v2\/media?parent=1060100"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}